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Customer Service Rating by LivePerson
 We found 100 matches for your search term: customer service
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Format Product Name Year Language Price
(CAD)
Quantity  
B480 PACKAGE + BOOK 2005 English $145
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  Consists of B480 Customer Service/Disabilities DVD, Welcoming Customers with Disabilities based on… «Read more»
B480 PACKAGE 2005 English $90
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  Consists of B480 Customer Service/Disabilities DVD, Welcoming Customers with Disabilities based on… «Read more»
Audio B480-02 (AUDIO TAPE) 2002 English $60
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Hard Copy B480-02 (R2008) 2002 English $65
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Hard Copy B480-02 (LARGE PRINT) (R2008) 2002 English $65
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Hard Copy B480-02 (BRAILLE) (R2008) 2002 English $65
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Immediate download B480-02 (R2008) PDF 2002 English $60
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Immediate download B480-02 (LARGE PRINT) (R2008) PDF 2002 English $60
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  Customer Service Standard for People with Disabilities (Developed in partnership with the… «Read more»
Video B480 CUSTOMER SERVICE/DISABILITIES DVD 2005 English $45
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  Welcoming Customers with Disabilities Based on CSA B480-02 Standard | L'accueil des clients… «Read more»
Hard Copy B480 EMPLOYER'S GUIDE BROCHURE 2002 English $10
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  An Employer's Guide to Implementing the Customer Service Standard for People with Disabilities… «Read more»
Hard Copy B480 IMPLEMENTATION WORKBOOK 2005 English $45
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  Customer Service for People With Disabilities - A Practical Workbook for Implementing the CSA… «Read more»
Hard Copy CAN/CSA-ISO 10002-04 (R2009) 2004 English $120
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  Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations… «Read more»
Immediate download CAN/CSA-ISO 10002-04 (R2009) PDF 2004 English $120
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  Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations… «Read more»
Immediate download CAN/CSA-ISO/IEC 20000-2-06 PDF 2006 English $155
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  Information Technology - Service Management - Part 2: Code of Practice (Adopted ISO/IEC… «Read more»
Immediate download CAN/CSA-ISO/IEC 20000-1-06 PDF 2006 English $105
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  Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005,… «Read more»
Hard Copy CAN3-Z299.2-85 (R2006) 1985 English $55
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  Quality Assurance Program - Category 2 «Read more»
Immediate download CAN/CSA-ISO/TS 16949-02 (R2007) PDF 2002 English $120
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  Quality Management Systems - Particular Requirements for the Application of ISO 9001:2000 for… «Read more»
Immediate download CAN3-Z299.1-85 (R2006) PDF 1985 English $55
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  Quality Assurance Program - Category 1 «Read more»
Immediate download CAN3-Z299.4-85 (R2006) PDF 1985 English $55
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  Quality Assurance Program - Category 4 «Read more»
Immediate download CAN/CSA-ISO/IEC 10021-4-04 (R2009) PDF 2004 English $280
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  Information Technology - Message Handling Systems (MHS): Message Transfer System - Abstract Service… «Read more»
Immediate download CAN/CSA-B651.2-07 PDF 2007 English $50
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  Accessible Design for Self-Service Interactive Devices «Read more»
Hard Copy CAN/CSA-B651.2-07 2007 English $50
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  Accessible Design for Self-Service Interactive Devices «Read more»
Immediate download CAN/CSA-ISO/IEC 8473-4-98 (R2002) PDF 1998 English $55
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  Information Technology - Protocol for Providing the Connectionless-Mode Network Service: Provision… «Read more»
Immediate download CAN/CSA-B651.2-F07 PDF 2007 French $50
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  Conception accessible des dispositifs interactifs libre-service «Read more»
Immediate download CAN/CSA-ISO/IEC-8473-2-96 (R2009) PDF 1996 English $55
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  Information Technology - Protocol for Providing the Connectionless-Mode Network Service - Part 2:… «Read more»
Hard Copy N285.8-05 2005 English $605
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  Technical Requirements for In-Service Evaluation of Zirconium Alloy Pressure Tubes in CANDU Reactors «Read more»
Immediate download ANSI Z83.11-2006/CSA 1.8-2006 PDF 2006 English $615
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  Gas Food Service Equipment «Read more»
Immediate download N285.8-05 PDF 2005 English $605
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  Technical Requirements for In-Service Evaluation of Zirconium Alloy Pressure Tubes in CANDU Reactors «Read more»
Immediate download CAN/CSA-ISO/IEC 10175-3-02 PDF 2002 English/French $170
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  Information Technology - Text and Office Systems - Document Printing Application (DPA) - Part 3:… «Read more»
Immediate download B480-F02 (C2008) PDF 2002 French $60
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  Service à la clientèle adapté aux besoins des personnes handicapées (Élaborée en partenariat avec… «Read more»
Immediate download CAN/CSA-ISO/IEC ISP 10611-1-04 (R09) PDF 2004 English $170
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  Information Technology - International Standardized Profiles AMH1n - Message Handling Systems -… «Read more»
Immediate download CAN/CSA-C191-04 PDF 2004 English $95
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  Performance of Electric Storage Tank Water Heaters for Domestic Hot Water Service «Read more»
Immediate download CAN/CSA-ISO/CEI 9805-1-F04 PDF 2004 French $180
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  Technologies de l'information - Interconnexion de systèmes ouverts (OSI) - Protocole pour l'élément… «Read more»
Immediate download CAN/CSA-Z243.177.3-91 (R2000) PDF 1991 English $140
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  Information Technology - Open Systems Interconnection - The Directory - Part 3: Abstract Service… «Read more»
Immediate download CAN/CSA-ISO/IEC 10021-1-04 (R09) PDF 2004 English $225
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  Information Technology - Message Handling Systems (MHS) - Part 1: System and Service Overview… «Read more»
Immediate download CAN/CSA-ISO/IEC ISP 12062-1-04 PDF 2004 English $160
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  Information Technology - International Standardized Profiles AMH2n - Message Handling Systems -… «Read more»
Immediate download C22.2 NO. 82-1969 (R2009) PDF 1969 English $65
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  Tubular Support Members and Associated Fittings for Domestic and Commercial Service Masts «Read more»
Immediate download CAN/CSA-ISO/IEC TR 24704-06 PDF 2006 English $85
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  Information Technology - Customer Premises Cabling for Wireless Access Points (Adopted ISO/IEC TR… «Read more»
Hard Copy CAN/CSA-C819-95 (R2005) 1995 English $60
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  Performance of General Service Fluorescent Lamps «Read more»
Immediate download CAN/CSA-ISO/IEC 9805-1-04 PDF 2004 English $180
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  Information Technology - Open Systems Interconnection - Protocol for the Commitment, Concurrency… «Read more»
Immediate download T510-95 (R2007) PDF 1995 English $95
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  Performance and Compatibility Requirements for Telephone Sets With Loop Signalling «Read more»
Immediate download CAN/CSA-ISO/IEC 14763-3-07 PDF 2007 English $205
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  Information Technology - Implementation and Operation of Customer Premises Cabling - Part 3:… «Read more»
Immediate download CAN/CSA-ISO/IEC TR 24746-06 PDF 2006 English $45
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  Information Technology - Generic Cabling for Customer Premises - Mid-Span DTE Power Insertion… «Read more»
Audio B480-F02 (CASSETTE AUDIO) 2002 French $60
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  Service à la clientèle adapté aux besoins des personnes handicapées (Élaborée en partenariat avec… «Read more»
Hard Copy CAN/CSA-T531-M91 (R2007) 1991 English $45
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  Acoustic-to-Digital and Digital-to-Acoustic Transmission Requirements for ISDN Terminals «Read more»
Immediate download CAN/CSA-ISO/IEC 17309-04 PDF 2004 English $70
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  Information Technology - Telecommunications and Information Exchange Between Systems - Private… «Read more»
Immediate download CAN/CSA-ISO/IEC 13865-04 PDF 2004 English $145
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  Information Technology - Telecommunications and Information Exchange Between Systems - Private… «Read more»
Immediate download CAN/CSA-ISO/IEC 15051-04 PDF 2004 English $95
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  Information Technology - Telecommunications and Information Exchange Between Systems - Private… «Read more»
Immediate download CAN/CSA-ISO/IEC 15991-04 PDF 2004 English $165
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  Information Technology - Telecommunications and Information Exchange Between Systems - Private… «Read more»
Immediate download CAN/CSA-ISO/IEC 15505-04 PDF 2004 English $105
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  Information Technology - Telecommunications and Information Exchange Between Systems - Private… «Read more»
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